Grosvenor Casino Review

Deposit £20, Play with £50

Grosvenor Casino is one of the best online casinos around thanks to its ability to offer so much to every player. With a good selection of games, including live casino games, Grosvenor Casino is well worth visiting. 

Players have many different ways to deposit and withdraw winnings which is not something every online casino offers. Add the fact that there are some great customer service contact options and it’s unsurprising to find that Grosvenor Casino is one of the better online casinos out there. 

 

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating (average score of above)

Grosvenor Casino Details

Grosvenor Casino

Deposit £20, Play with £50

Founded

2016

Location

Maidenhead, Berkshire

Regulation/licence

Licenced and regulated by the Alderney Gambling Control Commission and the Gambling Commission

Total number of games

300+

Overall Experience

Grosvenor Casino is a very good online casino that offers a lot to all of its players. With a great online atmosphere and a wide selection of games, this is a casino that’s well worth visiting. Cashing out is relatively easy, and the overall level of customer service is very good. With multiple ways for players to contact customer services, it’s no wonder why Grosvenor Casino has a great reputation. 

Grosvenor Casino Bonus Offers and Promotions

Grosvenor casino offers its players a wide range of bonuses and promotions. At the time of writing (February 2022), the following offers and promotions were available:

Welcome Bonus

When players deposit £20, they are given a 100% deposit match of up to £20. They will also be offered a £10 bonus to use on classic slots or a live casino game. 

Wheel of Wins

Players are offered a free daily spin to use between 6 pm and midnight with the chance of winning up to £10k. Please note, players may need to place a minimum bet so they are in with a chance of winning a prize. 

Inferno Jackpots

If a number drops 3x in a row, players could win a share of the £5k jackpot. If a number drops 4x in a row, they could win a share of the £10k jackpot. If a number drops 5x in a row, players could win a share of the 50k jackpot. The minimum stake for each jackpot is £2, and any additional wins will result in the player getting a share of a £1k jackpot. 

Win the Vault

This bonus runs every Tuesday, and players will receive a pop-up message. Once they have read the message, players will need to guess how much is in the Bonus Vault. Players need to submit their answers between 12 pm and 9 pm the same day. 

Top of the Slots

Each week, players will have the chance to win a prize in a selected slot game. Players will be told which slot game is considered to be the latest Top of the Slots. They will need to make sure they place the minimum bet so that they can be in with a chance of winning a prize. It is not clear what the prize is, but it could be anything from a free bet to free spins.

Power Hours Prizes

When players play slot games and roulette between 8 pm and 10 pm, they will be in with a chance of winning a Power Hours prize. The minimum deposit is £20, and players will receive 10 free spins to be used on eligible games. The list of eligible games can be found in the promotion’s terms and conditions.


All Grosvenor Casino reviews should mention the bonuses and promotions on offer. While this selection is not the biggest, it is not the smallest by any means. Players have many opportunities to win free bets and spins, all credit to Grosvenor Casino for this. 

Grosvenor Casino Deposits and Withdrawals

Players can deposit money using the following methods:

Visa casinos logo

Visa

Mastercard casinos logo

Mastercard

Maestro casinos logo

Maestro

PayPal casinos logo

PayPal

Bank Transfer casino payment method

Bank Transfer

Neteller

Skrill

Paysafecard

The minimum deposit for each of the above payment methods is £5 and no maximum deposit has been set. The funds will reach players’ accounts instantly. 

  • Withdrawals

Withdrawals cannot be made using a Paysafecard. However, withdrawals can be made using Mastercard, Visa, Maestro, PayPal, Paysafecard, Neteller, Skrill, and bank transfer 

The minimum amount a player can withdraw is £10 and the maximum withdrawal is £15,000. Withdrawals take approximately 3-5 days for all methods apart from PayPal. Paypal processes deposits within 1 working day. 

  • E-wallets

It is hoped that more payment options will be offered in the near future. Allowing players to deposit and withdraw money via an e-wallet would be beneficial. Payment methods such as these are growing increasingly popular. If Grosvenor Casino does not offer such payment methods soon, they could start missing out. 

There do not seem to be any issues associated with depositing or withdrawing cash. All credit to Grosvenor Casino for this.

Grosvenor Casino Games

Grosvenor Casino offers more than 300 games to all of its players. These games include:

  • Live casino games  – Live Roulette, Live Blackjack, Baccarat, Poker, and game show games. 
  • Slots – Big Bass Bonanza, Starburst, Lord of the Ocean, Eye of Horus, and Rainbow Riches.
  • Jackpots – Wolf Run, Fishin’ Frenzy, Jackpot King, Reel King, and Joe Exotic.
  • Table Games – 20p Roulette, Original Roulette, Casino Solitaire, Mega Ball, and Football Studio. 
  • Poker – Poker tournaments and live poker.
  • Casino games –  Cleopatra, Dolphins Pearl, Lucky Lady’s Charm, Book of Ra, and Da Vinci Diamonds.

Only the best online casinos offer such a good selection of games. With more than 300 games on offer, every player is likely to find at least a few that they love. It is hoped that Grosvenor Casino will offer more games in the near future as many online casinos offer at least a few hundred more. 

Many online casinos offer in excess of 500 games. Some even offer more than 1,000 games to every player. It would no doubt help Grosvenor Casino to grow in popularity if more games were offered.

Software providers:

The following software providers work with Grosvenor Casino to ensure that the site stays up and running at all times. They also make sure that players have access to a wide selection of games: IGT, Microgaming, Red Tiger Gaming, Evolution, Realistic Games, and Scientific Games. 

All credit to Grosvenor Casino for working with the above software providers, they are some of the best in the world. 

Grosvenor Casino Trust and Security

Grosvenor Casino is licensed and regulated, meaning that it is run ethically. This online casino also works with eCOGRA, an independent third-party organisation that monitors the casino for good practices and fairness. All credit to Grosvenor Casino for this. In addition to this, the casino also works to make sure that all players gamble responsibly. This is thanks to the duty of care that Grosvenor has to each of its players.

This online casino also works to keep every player’s data safe and secure at all times. This means that players can upload their identity documents knowing that they are always kept safe. It’s reassuring to know that one of the oldest casino brands in the country works hard to keep every player safe.

Grosvenor Casino Customer Service

The level of customer service at Grosvenor Casino is very good. Players have multiple ways to ask for help, should they need to. Players can reach out in the following ways:

There is also a live chat option that is available to all players. It is not clear how long the live chat is open for. However, it is likely to be open during office hours. 

Players can expect to receive a response to emails within 48 hours. Telephone calls are typically answered within 30 minutes and live chat tends to be answered within 20 minutes. Please note, on occasion, when calling customer services, players may get through to the land-based casino. However, this only tends to occur when players have a question about their accounts. Questions such as depositing funds and withdrawing money can be answered by those working at the Grosvenor land-based casino. 

Offering players 3 contact options is not something that all online casinos offer. Most online casinos have 2 customer service contact options. All credit to Grosvenor Casino for this. 

 

FAQ section

No Deposit casinos such as Grosvenor Casino have an FAQ section whereby players can look for the answers to their queries. Grosvenor Casino’s FAQ section can be found here.

Players can type their questions into the search bar and they will be presented with the answer to their question. If a player cannot find the answer they need they are encouraged to reach out to customer services. 

Conclusion

Grosvenor Casino is perhaps one of the best online casinos around. With much to offer every player, this is a casino that is well worth visiting. With a good selection of games and great customer service, Grosvenor Casino is here to stay. Players can enjoy the live casino games, should they wish to, offering them a more realistic casino feel. This is not something that all online casinos offer which just goes to show that Grosvenor Casino means serious business. 

If a player wants to spend time at an online casino that offers a lot to everyone, they should visit Grosvenor Casino. This is an online casino that is set to impress.

FAQ

Yes, Grosvenor Casino is a legitimate online casino. The land-based Grosvenor Casino has been around for many years and is one of the oldest in the UK. Players can feel safe uploading their identity documents and depositing cash.

At the time of writing, there were more than 300 games available. It is hoped that more games will be added in the near future.

IGT, Microgaming, Red Tiger Gaming, Evolution, Realistic Games, and Scientific Games.

  • Welcome Bonus – When players deposit £20, they are given a 100% deposit match of up to £20. They will also be offered a £10 bonus to use on classic slots or a live casino game.  
  • Wheel of Wins – Players are offered a free daily spin to use between 6 pm and midnight with the chance of winning up to £10k. Please note, players may need to place a minimum bet so they are in with a chance of winning a prize. 
  • Inferno Jackpots – If a number drops 3x in a row, players could win a share of the £5k jackpot. If a number drops 4x in a row, they could win a share of the £10k jackpot. If a number drops 5x in a row, players could win a share of the 50k jackpot. The minimum stake for each jackpot is £2, and any additional wins will result in the player getting a share of a £1k jackpot. 
  • Win the Vault – This bonus runs every Tuesday, and players will receive a pop-up message. Once they have read the message, players will need to guess how much is in the Bonus Vault. Players need to submit their answers between 12 pm and 9 pm the same day. 
  • Top of the Slots –  Each week, players will have the chance to win a prize in a selected slot game. Players will be told which slot game is considered to be the latest Top of the Slots. They will need to make sure they place the minimum bet so that they can be in with a chance of winning a prize. It is not clear what the prize is, but it could be anything from a free bet to free spins. 
  • Power Hours Prizes – When players play slot games and roulette between 8 pm and 10 pm, they will be in with a chance of winning a Power Hours prize. The minimum deposit is £20, and players will receive 10 free spins to be used on the eligible games.

Grosvenor Casino is licenced and regulated by the Alderney Gambling Control Commission and the Gambling Commission.

Customer service is very good. Players can contact customer service by email, telephone, and live chat. Queries tend to be answered quickly and responses are usually very satisfactory.

The minimum deposit is £5 and no maximum deposit has been set. The funds will reach players’ accounts instantly. 

Withdrawals cannot be made using a Paysafecard. However, withdrawals can be made using Mastercard, Visa, Maestro, PayPal, Paysafecard, Neteller, Skrill, and bank transfer.

The minimum amount a player can withdraw is £10.

Withdrawals take approximately 3-5 days for all methods apart from PayPal. Paypal processes deposits within 1 working day.

No. However, it is hoped that a VIP program will be added in the near future. 

Yes, Android and iOS apps are available to download. Both of these apps are considered to be easy to use and players can bet on the same markets as they can when visiting the desktop site.