Writing this Casino Lab review has been a pleasure. This is an online casino that has clearly worked hard to offer its players more than they expect. With a wide range of bonuses and promotions in addition to excellent customer services, Casino Lab really is here to stay.
Founded
August 2020
Location
Ta’Xbiex, Malta
Regulation/licence
Malta Gaming Authority and the British Gambling Commission
Total number of games
1300+
Casino Lab’s online atmosphere is excellent. Even before players log in they are greeted with vibrant colours and great graphics. Once players have logged in, the excellent atmosphere continues. It is very clear that players are meant to have fun, and have fun they will.
No Casino Lab reviews will be complete without mentioning the wide range of deposit and withdrawal methods available. All credit to Casino Lab for this as they clearly want to make deposits and withdrawals as easy as possible. This is a great online casino that is here to stay.
Up to £100 and 300 free spins are available to all new players. Players will need to deposit at least £10. They will need to wager the Welcome Bonus at least 40 times before they can withdraw any winnings. The free spins will be credited to the player’s account as follows:
30 free spins will be credited to the player’s account as soon as they have made their qualifying deposit. The rest of the free spins (270) will be credited at a rate of 30 spins per day for the next 9 days. The free spins are to be used on the game Reactoonz.
Players can win from a prize pool worth £125,000, and be in with a chance of winning multiple prizes every day. The minimum bet is 50 pence, and leaderboard scores are ranked each week. When a player tops the leaderboard they will find their prize under the “Prizes” menu in their selected game.
Players can visit the Casino Lab Room and receive a 100% bonus of up to £100. In order to be within a chance of receiving the bonus, players must deposit at least £10. Players will need to wager any winnings at least 40 times before they can withdraw them.
Players can win 25% and up to £100 on their deposits. Players must deposit at least £10 to qualify. Free spins will also be sent to a player’s account the day after they have qualified. The most a player can win from the free spins is £100.
Casino Lab has a VIP program known as the VIP Laboratory. This program offers players the chance to make use of:
Players who sign up to the VIP program will receive a large bonus and 300 free spins. Terms and conditions will apply.
Casino Lab offers a range of deposits and withdrawal methods to all of its customers.
Method | Process Time | Min. Deposit | Max. Deposit | Min Withdrawal | Max Withdrawal | Transaction time (Working days) |
Visa | Instant | £10 | £5000 | £10 | £5000 | 3-5 days |
Apple Pay | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
Maestro | Instant | £10 | £5000 | £10 | £5000 | 3-5 days |
Boku | Instant | £10 | £30 | £10 | £30 | 0-1 hours |
Paysafecard | Instant | £10 | No information | £10 | £200 | 3-5 days |
Skrill | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
NETELLER | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
EcoPayz | Instant | £10 | £1000 | £10 | £1000 | 0-1 hours |
Trustly | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
PayPal | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
MuchBetter | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
MiFinity | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
Jeton | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
Neosurf | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
eZeeWallet | Instant | £10 | £5000 | £10 | £5000 | 0-1 hours |
Please note, the above transaction times are approximate and may differ from those shown above.
All credit to Casino Lab for offering a wide range of deposit and withdrawal methods. Casino Lab may, in fact, have the largest selection of deposit and withdrawal methods around.
Casino Lab has more than 1,300 games for players to enjoy. Players can enjoy slots and jackpots, live casino games, and regular casino games.
Some of the most popular games include:
With more than 1,300 games available, it’s likely that Casino Lab will be adding more games soon.
Casino Lab is one of the newest online casinos around. However, this is not to say that its trust and security are not up to scratch. Fully licensed by the Malta Gaming Authority and the British Gambling Commission, this website is very secure.
In addition to this, Casino Lab could be one of the best online casinos thanks to it being a 14th Genesis Global Limited brand. What this means is that this online casino is completely trusted and respected as a gaming provider. This is not something that all online casinos can say.
Players are encouraged to take time out should they wish to. Casino Lab has a range of responsible gaming tools that are available to all. Players can set their own deposit limits, should they wish to, or take some much-needed time away.
One of the great things about Casino Labs is that they will set a player’s away time as soon as the request has been received. Players can cancel their away time/time out, but it will take 24 hours before customer services activate their account once more. In addition to this, customer services will activate a player’s account at their discretion. In other words, if customer service thinks it’s a reasonable thing to do.
There don’t appear to be any issues when it comes to withdrawing money. Of course, there will always be a few players who wish they could have their money sooner. However, Casino Labs is not responsible for making their players wait for their winnings. The withdrawal method that Casino Labs uses is responsible for this. Players who wish to withdraw their winnings quicker may, therefore, need to choose another withdrawal method.
The Level of customer service provided by Casino Lab is very good. There are multiple contact options which means players can get in touch with customer services as and when they wish to. Live chat is available all day which is not something every online casino offers.
There are other ways for customers to get in touch with customer services. They can also be contacted via telephone and email. Hardly any online casinos offer 3 methods of communication. This just goes to show how good Casino Lab is.
When it comes to the response time, players tend to receive answers to their questions relatively quickly. Email responses are typically received within 24-48 hours. Chat messages tend to receive a response within 20-30 minutes. However, it can take longer to receive a response when the website is busy.
As far as telephone calls are concerned, calls are typically answered within 30 minutes. The customer service team is known for being friendly and responsive to questions over the telephone.
The FAQ section found on Casino Lab is quite extensive. To find this section, players need to click on the menu that’s located on the left hand side of the page. The next step is to click on the “Support” menu, and the FAQ section can be found there.
There are many different parts to the FAQ section including:
Should players be unable to find the3 answers to their questions they are asked to contact the customer service team. They can use whichever method they prefer to reach them.
Casino Lab is an excellent online casino that puts a lot of other online casinos to shame. With 1300+ games available, it’s fair to say that this website is going places. There really is something for everyone at Casino Lab, from great bonuses and promotions to customer service options, and great security.
Even though Casino Lab is a very young website (Almost 18 months old at the time of writing), it has found itself at the forefront. This is a casino that others should be wary of because it has so much to offer.
Yes, it is one of the many No Deposit casinos out there that is completely legitimate. Around since late 2020, this online casino 14th Genesis Global Limited brand. What this means is that this online casino is completely trusted and respected as a gaming provider. This is not something that all online casinos can say.
At the time of writing, Casino Lab has more than 1,300 games. It’s likely that it will have more games over time.
NetEnt, PlayNGo, Evolution, Red Tiger, Pragmatic Play, YGGDRASIL, MicroGaming, Quickspin, Isoftbet, Big Time Gaming, Wazdan, Skywind, and Push Gaming.
Includes up to £100 and 300 free spins.
Players can win from a prize pool worth £125,000, and be in with a chance of winning multiple prizes every day.
Players can visit the Casino Lab Room and receive a 100% bonus of up to £100.
Players can win 25% and up to £100 on their deposits.
Yes. Casino Lab is licensed and regulated by the Malta Gaming Authority and the British Gambling Commission.
Customer service at Casino Lab is very good. Players have multiple contact options and they are usually responded to within a short space of time. There is also a rather extensive FAQ section that customers are free to make use of.
Method | Process Time | Min. Deposit | Max. Deposit |
Visa | Instant | £10 | £5000 |
Apple Pay | Instant | £10 | £5000 |
Maestro | Instant | £10 | £5000 |
Boku | Instant | £10 | £30 |
Paysafecard | Instant | £10 | No information |
Skrill | Instant | £10 | £5000 |
NETELLER | Instant | £10 | £5000 |
EcoPayz | Instant | £10 | £1000 |
Trustly | Instant | £10 | £5000 |
PayPal | Instant | £10 | £5000 |
MuchBetter | Instant | £10 | £5000 |
MiFinity | Instant | £10 | £5000 |
Jeton | Instant | £10 | £5000 |
Neosurf | Instant | £10 | £5000 |
eZeeWallet | Instant | £10 | £5000 |
Method | Max. Deposit | Min Withdrawal | Max Withdrawal |
Visa | £5000 | £10 | £5000 |
Apple Pay | £5000 | £10 | £5000 |
NETELLER | £5000 | £10 | £5000 |
EcoPayz | £1000 | £10 | £1000 |
Trustly | £5000 | £10 | £5000 |
PayPal | £5000 | £10 | £5000 |
MuchBetter | £5000 | £10 | £5000 |
MiFinity | £5000 | £10 | £5000 |
Jeton | £5000 | £10 | £5000 |
Neosurf | £5000 | £10 | £5000 |
eZeeWallet | £5000 | £10 | £5000 |
Method | Transaction time (Working days) |
Visa | 3-5 days |
Apple Pay | 0-1 hours |
Maestro | 3-5 days |
Boku | 0-1 hours |
Paysafecard | 3-5 days |
Skrill | 0-1 hours |
NETELLER | 0-1 hours |
EcoPayz | 0-1 hours |
Trustly | 0-1 hours |
PayPal | 0-1 hours |
MuchBetter | 0-1 hours |
MiFinity | 0-1 hours |
Jeton | 0-1 hours |
Neosurf | 0-1 hours |
eZeeWallet | 0-1 hours |
Yes. Casino Lab has a VIP program known as the VIP Laboratory. This program offers players the chance to make use of:
Players who sign up to the VIP program will receive a large bonus and 300 free spins. Terms and conditions will apply.
Yes. Casino Lab offers its players the chance to download an app on Android or Apple. The app is very similar to the website and players can play with relative ease. Should a player not wish to download an app, they can enjoy using the fully mobile-optimised website. In addition to this, most of the games are available via the mobile website.
T&Cs apply. New players only. 18+. Min deposit £20. 40X wagering applies to match up bonus. Offer valid for 1 week. 50 Spins on Starburst. 40X wagering applies to Spins. begambleaware.org | gamstop.co.uk | Play Responsibly
T&C apply
Questions? Email us:
Copyright © Profit Squad 2023.
All Rights Reserved. | Void where prohibited.
Applicable to users over the age of 18.
If you are concerned about gambling visit:
www.gambleaware.co.uk
ProfitSquad is owned and operated by Parallel Value Ltd, Reg: C101034, Malta
