Betfair Casino Customer service and support

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Welcome Offer30 No Deposit Free Spins + 100% Deposit Match up to £100


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Betfair was founded in 1999 and has since become one of the top all round betting sites globally. Originally focussed on the sports betting market, the Casino has since attracted over four million customers with one million active users each day. Betfair Casino Limited and Betfair Entertainment Limited are the companies behind Betfair’s online casino. They are also well known for the Betfair Sportsbook, Betfair Exchange and more recently, they are one of the first online casino’s to have entered the North American market with Betfair USA. They are licensed by the UK Gambling Commission for players in the UK and for all other players by the Malta Gaming Authority. Impressively, they have also been listed on the London Stock Exchange and FTSE 250 since 2010.

Betfair Casino New Customer Offer

New customers at Betfair Casino can take advantage of a valuable welcome package. Firstly, players will receive 30 Free Spins simply by registering a new account, no-deposit required. This offer is fantastic because not only is it risk-free, but it comes with zero wagering requirements and no win cap. These wagering terms are far superior to many risk-free registration offers you will find elsewhere, with most casinos having a high wagering requirement coupled with a low win cap. Once registered, you will be credited with the 30 Free Spins to use on some popular slots, valid for 7 days.

The second part of the welcome offer is a First Deposit Bonus of 100% up to £100. For this, players have a choice of  either Casino Games or Live Casino. If the Casino Games offer is chosen the wagering requirement is 45x the bonus amount with a maximum stake of £5. There is no win cap and players have a long list of eligible games to chose from. For the Live Casino offer the wagering requirement is 50x the bonus amount with a max stake of £10. For this you can use a long list of Live Casino games including Blackjack and Roulette. Unfortunately, new customers are not eligible for both offers.

Betfair Casino Comp Points and Existing Customer Offers

For every bet you make at Betfair Casino you will accumulate Betfair Comp Points, regardless of win or lose. The number of points you earn depends on the stake amount and the games you play. For example, if you wager £100 on slots you will earn 30 points. Whereas £100 wagered on Table Games earns you 10 points. When you reach 100 comp points you can convert them to cash at a rate of £1 for every 100 points and the amount you can earn is uncapped. Once you earn 250,000 comp points you will earn VIP status giving you exclusive promotions and bonuses, plus tickets to popular events such as Royal Ascot.

You do not need to be a VIP player at Betfair Casino to take advantage of the wealth of promotions they often have running for existing customers. These are often daily promotions and include Free Spins, bonuses and cashback. Once you have logged in, go to the promotions page and you will be sure to find a number of offers to take part in.


Betfair Casino Games

Betfair Casino offers over 350 games and includes over 200 slots from the renowned provider Playtech. Popular games include a range of Age of the Gods slots, Buffalo Blitz, Gaelic Luck and The Great Reveal. Jackpot slots include the Kingdom Rise group and the Sporting Legend brand which currently has a jackpot of over £600 thousand. Unfortunately, the fact Betfair is partnered exclusively with Playtech does limit the game choice somewhat, with several big name providers missing.

If Table Games are your thing then you won’t be disappointed at Betfair. There are well over 100 on offer and include popular Roulette and Blackjack variants as well as harder to come by table games such as Baccarat, Sic Bo, Craps and Poker variants. If you want a more interactive experience then you can play Live Casino games with your very own dealer. As well as having live versions of the popular table games mentioned above, you can play the new Buffalo Blitz Live game. The Live Casino games are provided by Playtech who have recently upgraded their studio to provide gamers with a more immersive experience with swanky backdrops and sharper streaming.

Betfair Casino Banking and Customer Support

Betfair Casino have a number of deposit and withdrawal methods for customers including Visa, Mastercard, PayPal, NETELLER and Skrill. Deposits are instant and fee free and withdrawals are also fee free. Betfair are well known for their quick withdrawal times and often the money will be in your e-waller or bank the next day. Customers also benefit from having 24-hour live chat, so if they have any questions or run into any problems, they can get a response almost immediately. Alternatively, players can email or phone in their queries. There is also a dedicated support section to the site with a useful FAQ with search bar.

Additional Information

AddressTriq il-Kappillan Mifsud, Malta
Supported PlatformsPC, Mobile
Telephone0344 871 0000


The Betfair Casino website is very easy to use and navigate. In particular, you will find the Terms and Conditions of any promotion easy to understand, often with a list of eligible games under each offer. When you login to the casino you will see different categories across the top including Promotions, Roulette, Blackjack, Slots, Live Casino and a Superheroes tab. There is also a search bar to search for specific games. Players will also have no problems finding support options and FAQ.


Betfair Casino have mobile apps available for both iOS and Android devices. The apps are easy to navigate and have quick loading times, allowing customers to bet on the go seamlessly. There is also an app dedicated to Live Casino Games.

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Betfair casino is one of the most well respected Online Casinos out there. It has amazing customer support, a well designed site, high quality mobile apps and a good amount of promotions to keep players interested. The welcome offer in particular is one of the best available, with a zero risk offer and no wagering requirements, coupled with the new player deposit bonus of up to £100.

Betfair Casino Free Spins

30 x £0.50 Free Spins For All New Betfair Casino Players

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Betfair is one of the worlds biggest online gaming brands and as well as offering a world-class betting exchange and sportsbook, they also provide customers with an excellent online casino. ... Read Review »

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