Gala Spins Customer service and support

Websitewww.galaspins.com
EmailThrough website
Live ChatYes
Welcome OfferBet £10 get £30 Bonus

Website & Betting Features

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Introduction

Gala Spins Casino is owned by Gala Interactive Limited and is linked to its sister site Gala Bingo, which was released in 1991 and is dedicated to Bingo Games. Gala Spins was released more recently in 2016 and is aimed at players wishing to play slots rather than bingo. It is a bright and lively online casino platform that has already gained a good reputation for housing some of the most popular casino games as well as for rewarding its players with regular promotions and a loyalty scheme. Gala Spins is licensed and regulated by the UK Gambling Commission for players within the UK and by the Gibraltar Gambling Commission for players outside the UK.

Gala Spins New Customer Offer

New players can take advantage of Gala Spins New Customer Offer by depositing and wagering £10 on any Casino Game. In return they will get a £30 bonus to use on any game, so for just £10 risk players will get a 300% bonus on top of their original deposit. What makes this new player bonus more appealing then some of the others on offer is the low wagering compared to other casinos, players only need to wager the bonus amount 20x before it turns to cash. Players are free to wager their initial £10 on any game, meaning they can chose a game with the highest Return to Player percentage resulting in less risk to their cash. The full Terms and Conditions of the offer can be found on the Gala Spins website.

Gala Spins Loyalty Programme

As well as the welcome bonus, Gala Spins also have a loyalty scheme running which is called ‘Mission Impossible’. There are 6 levels and to reach each level players must have deposited a minimum amount and turned it over a certain amount on casino games. Each level comes with different rewards such as Free Spins, prize draws and Cashback. If that wasn’t enough, Gala Spins also offers regular promotions such as daily mystery prizes including Free Spins and bonuses as well as a ‘Megaways Madness’ leaderboard. Players just need to opt-in and wager £20 on any Megaways slot to get a share of Free Spins. Gala Spins change their existing player promotions regularly so be sure to check their promotions page every time you login for any new offers.

Gala Spins Casino Games

Players at Gala Spins are spoilt for choice with a number of slots available from popular providers such as Playtech, Eyecon, Blueprint, Big Time Gaming, IGT and many more. In fact, there are over 480 slots in total to chose from and Gala Spins have ensured they have the old classics as well as keeping up to date with new slot releases. Player favourites such as Book of Dead, Fishin’ Frenzy, Dead or Alive and Gonzo’s Quest are all available as well as new games such as Sweet Success and Bonanza Blast. Gala Spins also have the hugely popular Slingo titles to chose from including Slingo Rainbow Riches and Sligo Extreme and have a large selection of Megaways slots, which can generate huge multipliers and huge wins with a single spin. They also have 57 jackpot slots to choose from, some having hourly and daily must drop jackpots and some having life changing jackpots such as Loot En’Khamun which currently has a jackpot of over £1.5 million! One downfall is that Gala Spins does not offer table games such as Blackjack or Roulette, instead they have concentrated on making sure they have one of the best slot selections on offer.

Gala Spins Banking and Customer Support

Gala Spins have a helpful FAQ section which can be accessed from the Help and Contact tab, where players can chose from a number of common issues and questions. If players still have any queries there is live chat, a phone number and email form all available 24/7. Gala Spins also have a varitey of deposit and withdrawal methods available including Visa, Mastercard, Maestro, PayPal, Skrill, Neteller and Apple Pay.

Conclusion

Gala spins website is bright and user friendly and their promotions and rewards with low wagering requirements keep customers coming back for more. Customers can play assured knowing that there is 24/7 support on hand and are spoilt for choice for slots as they have one of the best selection on the market. Unfortunately, Gala Spins fall down the rankings slightly when compared to other casinos with their game selection by not offering tables games or live dealt games such as Blackjack or Roulette, which are hugely popular with casino regulars.

 

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Additional Information

AddressSuite 6, Atlantic Suites, Gibraltar
Supported platformsPC, Mobile
Mobile AppsYes
Phone number0800 294 7294

Website

As well as being easy on the eye, the Gala Spins website is incredibly user friendly and simple to use. As they only have slots available they have been able to focus on displaying these in the best way possible. Players are able to chose between different slot categories from tabs along the top including Slingo, Reward Games, Jackpot Slots, Megaways Slots and there is also a tab for any newly released games. There is also a handy search bar on the top banner so if players have a slot in mind they can search and be playing within seconds. Promotions are displayed on a rolling banner across the top of the site and players can also easily navigate to the loyalty campaign as well as the FAQ and support section.

Mobile

The Gala spins website is mobile friendly and they also have iOS and Android Apps available from the respective App stores. Their Apps are as easy to use as their website and offer customers the chance to play on the move with fast loading speeds.

Available On

iPhone
Android

Deposit Methods

Withdrawal Methods