The issue of trust and security is taken very seriously by Genesis. For example, when someone signs up to join the online casino, they will have to prove how old they are, where they live, and that the money they deposit is not illegal. In addition to this, any money that is deposited will be checked so that Genesis and the team behind it can help to prevent money laundering and other illegal activities.
There may be occasions when players are asked to provide additional forms of identification. For example, if they wish to withdraw more than £2,300.
- Responsible Gambling and Gaming
Genesis encourages players to gamble responsibly. In fact, the website states that it is committed to ensuring all players do so. However, Genesis is aware that some people may find that they are no longer enjoying gambling as much as they used to. In instances such as this, players can make use of the “Responsible Gambling” tools.
Genesis encourages players to set spending limits on their accounts. Limits can be set on a daily, weekly, or monthly basis. Any reduction that is made in spending limits will be effective immediately. However, any increase in the spending limits will take 7 days before they come into effect.
Genesis is also keen to point their players in the direction of gambling support organisations that could offer help. If that was not enough, players can even exclude themselves from Genesis should they wish to. Self-exclusion lasts for a minimum of 6 months, and players can exclude themselves for at least 1 period of 6 months.