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ZetBet Casino Review

100 Free Spins + up to 200 Bonus Cash

ZetBet Casino is a new addition to the leading casinos squad for 2022. We like their easy-to-use style and quick withdrawal turnarounds, definitely a casino we think will get far.

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating (average score of above)

ZetBet Casino

NEW CASINO 2022
100 Free Spins + up to £200 Bonus

Founded

2022

Location

Malta

Regulation/licence

UKGC #39483

Total number of games

200+

Overall Experience

Our ZetBet Casino review starts with a very welcoming website, and with its light theme, it looks perfect visually. Everything to get started is on the homepage, where the most highly rated games are the first thing displayed, along with ready access to the different sections like slots and table games.

The ZetBet Casino welcome bonus is there as well, and the list of games just goes on and on, highlighting the degree of variety that players have available. There is a lot to like on the back end of things as well.

There is good customer service, and the withdrawal process is easy. The atmosphere at ZetBet is a relaxed, fun setting, and overall, there is an excellent gaming experience available.

There is no casino software to download at ZetBet – just log in via a browser to access their Flash games. However, we look at all that and more in our in-depth ZetBet Casino review.

ZetBet Casino Bonus Offers & Promotions

There are ZetBet bonus offers and promotions on the site to be explored, including the generous welcome bonus offer. They are a good operator for bonuses on the casino side of their operations.

There is a ‘Promotions’ link in the main menu at the ZetBet Casino that will load a page of the most current bonuses and other available features, such as tournaments and competitions. 

Registered customers will get direct notifications of casino bonus offers as well. In addition, the operator regularly sends out emails to customers informing them of new and current promotional offers. 

So it’s worth ensuring that those emails are not ending up in a spam folder. Next, in this ZetBet Casino review, we look at some of the operator’s promotions.

Welcome Bonus

The ZetBet sign up offer for the Casino is linked to the first deposit made on the account. So, first, register for a ZetBet Casino account, which is a quick initial process to get through. There are only two short steps to that – entering both account and personal details.

Then make a secure deposit to that account to have funds to play with. ZetBet offers a good range of deposit methods to make a payment to the account. There will be 100 free spins credited to the new account and up to £200 in bonuses to collect with their sign-up offer.  

The ZetBet welcome bonus is a matched deposit offer – you will get back the equivalent of the initial deposit (up to £200) as a bonus. The minimum deposit for the ZetBet Welcome Offer is £10. That promotional offer is made available to all qualifying new players. 

Thoroughly check the key terms and conditions of the ZetBet Welcome Bonus to fully understand all the details, like the 35x wagering requirement on bonuses collected through deposit offers and the maximum £100 that can be earned through free spins.

Extra Spins

Another angle for bonuses at the ZetBet casino is extra spins, as they give players chances to claim them. Free spins are generally credited for use on particular games only and are on offer at many of the top no deposit casinos. When a new game is launched in the ZetBet Casino, promotional free spin offers may be offered to coincide with it.

Deposit Bonuses

Balance boosts can be done when a ZetBet deposit bonus special offer runs. These offers are not always present on the ZetBet Casino, but when they are active, they may issue something like a 20% bonus credit on top of whatever your qualifying deposit is.

VIP & Loyalty Scheme

Regular players can pick up extra rewards through the ZetBet loyalty scheme. There are many tiers to the rewards program, from New Member up to the top level of being a Prestige player. 

The more you play at the ZetBet Casino, the higher your rewards tier. As an example, the higher tiers can, in turn, earn rewards points more quickly than the lower ones and can also offer things like cashback, a birthday bonus and access to exclusive tournaments. 

Tournaments

Another thing to watch out for at the Casino is that ZetBet hosts tournaments and other competitions like prize draws. These do crop up quite regularly. Some may be exclusively for players at a specific rewards tier, and the tournament jackpots can get very large.

ZetBet Casino Deposits & Withdrawals

Cashout times from your account at ZetBet are going to vary. That will be dependent on different factors like the amount that is being asked for, what tier of rewards you are at when you make the withdrawal request and what method is being used. Your account needs to be verified before the first withdrawal request for security.

Deposits at the ZetBet Casino

Once registered with the ZetBet Casino, click on the ‘Deposit’ link in the ‘Cashier’ section and select the preferred deposit method. The payment methods that they accept are Visa, Mastercard, PayPal, Instant Banking, Trustly and PaySafeCard. 

Most deposit transactions to the account should be processed instantly. ZetBet has strong banking security and checks. Users can see that the 128-bit Secure Socket Layer encryption is on by looking for the padlock symbol in the web browser when making a transaction.

The deposit minimums are £10 for players in the UK and €10 for EU players. As for maximums, that will change when you move through the reward tiers. The higher up you go, the higher the maximum deposit limit.

Withdrawals from the ZetBet Casino

To cash out winnings at ZetBet, it is a straightforward click on the ‘Cashier’ button from the Casino lobby and then on the ‘Cashout’ link. The preferred method is selected, along with how much is required. Cashouts are not issued immediately – instead, you are placing a request to receive a cashout.

If you make more than one cashout request within 24 hours, they may get lumped together as a single payment. Cashout history can be checked in your account, and if a request is still in the pending mode, you can cancel it.

Once the request gets to the “In Process” status, it can’t be stopped. That’s usually up to 48 hours after the initial request has been made, during which ZetBet do their checks.

Timings vary for withdrawal, and again it will depend mainly on the deposit method used, which is where funds need to go back to. Cashout times can vary from instant to up to 6 days for credit/debit cards, and the slowest method is likely to be wire transfer. Neteller and Skrill are likely to complete in up to 2 days and all other methods up to 4 days. 

No significant issues have been seen with the ZetBet Casino cashout, and they seem very reliable. There’s a £10 minimum on ZetBet cash out per transaction, while the monthly limit for new players is £7000 per month.

ZetBet Casino Games

The ZetBet Casino and ZetBet Live Casino are loaded with popular games from many developers. Games from Pragmatic Play, NetEnt and Play’N Go are on the site, so strong providers are represented.

That’s a good indicator of variety and strength of play within the ZetBet Casino. Some of the most popular games on the Casino site are Richie Wilder and the Book Of Dead, Big Bass Bonanza, Starburst and Fire Joker.

Slots

There is a good variety of slot games at the ZetBet Casino, but perhaps not packing such a heavy punch as some other operators in terms of overall volume. Still, players should easily be able to find something to their taste there.

There are classic slots that are simple to dive into, and there are always many new games on the site. In addition, there’s plenty to enjoy from hold and spin to hold and link to bigger single line Megaways and many other multi bonus features. 

ZetBet games cover a lot of themes, from retro to fantasy and thrillers. With bonuses like free spins, cascading wins and multipliers aplenty throughout their library, punters should be able to hone in their favourite games. 

There is a Practice account available with a limit of 250 games to play. If those are used up, opening a real money account, and depositing would release more practice games if you wanted to switch back. 

Table Games

There are the regular table games available that you would expect to see at any of the best online casinos. Staples like Blackjack, Roulette and Baccarat are there. ZetBet also offers variations like American Roulette and even 10p Roulette, along with things European or Real Blackjack.

Live Casino

The Live Casino action at ZetBet opens up more doors of variety with a stack of more games that can be played. This is action with live dealers that get streamed right to your computer or device, and it brings a closer feel to being in an actual brick and mortar location but from the comfort of your home.

Live chat in a casino room adds to the experience as well, as it is possible to engage with the dealer and other players in the game. 

Along with games like Deal Or No Deal and Lightning Dice, there are variations of different Roulette and Blackjack games to explore. There’s a lot of good variety at the ZetBet Live Casino.

ZetBet Casino Trust & Security

Players need some peace of mind that they are gambling at a reputable company and secure platform. ZetBet is a reasonably new casino, having only launched in early 2022, but they have quickly established a good, competitive presence.

The ZetBet brand is owned by Marketplay LTD, licenced and based in Malta. Aspire Global International operates the games available in their casino. They, too, are based in Malta and are a fully licensed operation.

In Great Britain, the games are operated by AG Communications Limited, which is a licensed business in both Great Britain and Sweden, while incorporated in Malta. They have several operating licences, including the Malta Gaming Authority and the UK Gambling Commission.

Among the technologies used, ZetBet has 128-bit SSL encryption for the transfer of data, which is kept behind a firewall. Therefore, they comply fully with the Data Protection act.

All credit and debit card transactions are handled by Aspire Global International LTD, except in Britain and Sweden, where AG Communications process them.

ZetBet states that they don’t share information with other companies for commercial purposes. They have a 1 in 3 statistic guarantee on their site, which Itech labs verify independently, and that’s necessary for ZetBet to hold their gaming licence. All games have a Help button on them, displaying prize amounts and odds.

ZetBet Casino Customer Service

ZetBet’s dedicated customer service runs seven days a week from 8am to midnight CET. In addition, there are different channels available to access the ZetBet customer service if needed.

They are also committed to “CARE – Customers Are Really Everything”.

One method of reaching their customer service is via email, which is done through a support form on the website. However, a quicker way is to contact them via their live chat support service. Look for an icon of a headset to start a chat – you will need your username and email.

ZetBet Customer Support Experience

Andres was the customer representative we got in a live chat through Customer Support. The enquiry was to what their customer support telephone number was, and we were told that they could only be contacted via email or live chat.

While the chat was disconnected a couple of times before the representative came on, once things started, their responses came back in under a minute on each occasion. The responses were also polite and concise. 

Submitting Documents

A ZetBet account must first be verified by supplying them with a picture ID and proof of address, which is industry standard. In addition, documents are needed to verify your age as well. 

This is due to the Know Your Customer checks that all licensed operators by the UK Gambling Commission have to do.

They accept document uploads, so to send something over to them securely, you can just visit the Documents Upload section in “My Account” – the tool is available on a range of web browsers and iOS and Android.

Responsible Gaming

ZetBet has a range of tools to help customers enjoy responsible gaming, such as play limits and loss limits.

They are linked to organisations like BeGambleAware, GamCare and Gamestop to help support customers, and there is security in place on their site to protect the privacy of their players.

It is possible to set up cool-off periods if you need a break from things. As part of the contract between themselves and a player, ZetBet can also place a deposit limit on your account. 

They will do that if the occasion arises that they feel the customer needs help to play within their means. Limits will be determined in general by UK averages. Their customer support will then help raise the limit or just discuss the issue. 

FAQ Section

There is a help and FAQ section on the ZetBet site that would benefit from a search bar. But there is a lot of helpful information from helping out with technical problems like downloading Flash, sections covering deposit and cashout, and their full bonus policy. 

The ZetBet FAQ info is all listed on one page – we pulled a lot of helpful insights from there, even down to company information, how to submit documents, enabling cookies on a browser, the ZetBet Rewards program and general information.

ZetBet Casino Review Conclusion

There is a decent experience at ZetBet Casino with well over 200 games ranging from classic slots to scratch cards, jackpot slots and table games to enjoy. Their focus has been on delivering speed to customers through their flash games.

All of this is accessible with no casino software to download, which does mean that their services are accessible across any platform where Flash is supported. In addition, the number of new releases in their game library is impressive, hinting that they keep things fresh and bolster their offerings.

All of their games are mobile compatible, and in our experience, games did appear to operate smoothly on devices. While they are a new casino, meaning it can be tricky to gauge their reputation, they are backed by veterans of the online gaming scene, Marketplace LTD.

The games, supplied from Aspire and AG Communications, come from sources that provide other major online casino operators. In addition, they appear to have incorporated an excellent diverse supply from smaller suppliers like Amatic, Eyecon and NoLimit City, along with big providers like Microgaming and NetEnt.

So there is a good balance there, and the ZetBet brand colours of orange, grey and white give customers a pleasant gaming environment.

The welcome bonus is reasonable as well, being able to claim up to £200 and free spins. Check the full terms and conditions for the wagering requirements, which are 35x on bonuses linked to deposit requirements.

FAQ

While they are a new brand, the ZetBet Casino is owned by Marketplace Ltd, which has plenty of experience in this area. They are a legitimate and secure online casino with various operating licences.

There are over 200 games to explore at the ZetBet Casino. There is a good variety on the site from classic slots games, table games, and scratch cards, and there is also a Live Casino for a more interactive gaming experience.

Many casino software providers work with ZetBet casino in terms of supplying games. That includes heavy-hitters like Ainsworth, Microgaming, NetEnt and Play’N Go. There is no ZetBet Casino software to download – it’s all Flash games.

A deposit bonus is available at ZetBet – a generous package of free spins and bonus cash. In addition, players can work towards bigger and better rewards through the ZetBet Rewards program.

ZetBet Casino has several gaming licences in Malta, the UK and Ireland. They are fully licensed and regulated, with the UKGC registration number being 39483.

The customer service is decent at ZetBet Casino. They are available from early in the morning through to midnight seven days a week, so there is a lot of accessibility there. Unfortunately, they can’t be contacted by telephone – only via email or live chat.

The minimum deposit for a ZetBet Casino account is £10. As for maximum deposits, that will depend on what tier you are at in the Rewards Program. The higher the tier, the more flexibility you have on deposits. Deposit limits can be set to ensure customers are betting within their means.

The minimum withdrawal amount from an account at the ZetBet Casino is £10 or currency equivalent.

The withdrawal times from a ZetBet Casino account will vary depending on what method you are using. This is because funds need to go back to the original funding source. However, the average withdrawal time across the different options like bank cards and e-wallets is three days.

There is a VIP Program available at ZetBet, and the more you play – the more points are earned towards climbing the tiers. In addition, there are better rewards such as tournament entries, deposit bonus, higher deposit limits, and their types of bonuses to be collected as you move up.

No, there is no ZetBet Casino mobile app for iOS or Android. They are a non-download operator, which means that you just need a browser with Adobe Flash running to access their platform from any device.