BetVictor Customer service and support
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BetVictor was originally founded in 1946 by William Chandler who was the owner of the former greyhound racing track Walthamstow Stadium. The bookmaker had gone by a few names over the years, originally starting as Victor Chandler,named after the former chairman, and was changed to VC Bet in 2004 only to be reverted back to Victor Chandler in late 2008 and then finally ‘BetVictor’ in 2012.
BetVictor (or Victor Chandler as it was known at the time) made the step from high street bookmaking to launching online in the late nineties. Since then, the bookmaker has become a well-established and trusted brand offering both sports betting and a casino to online players.
Generally, new customer offers are relatively simple and consist of receiving a free bet for registering and placing a qualifying bet. Although the BetVictor new customer offer isn’t at all complicated, there is quite a lot to it.
When joining BetVictor, instead of just receiving one free bet, you will receive three. Well, two free bets and one casino bonus. Also, one of the free bets must be used on an accumulator while the other can be used on any sports market.
To qualify for the bundle of free bets and bonuses, simply register at BetVictor and place a bet of £5 or more on any sports market with odds of evens (2.0) or greater. Once your qualifying bet has settled, you will receive the following:
Both the free bets and the casino bonus will be credited within 48 hours of your qualifying bet settling and you have 7 days to use them all before they expire.
You will need to wager your bonus amount 40 times before the bonus and any winnings generated from the bonus become withdrawable. This means that you must wager £400 to meet the wagering requirements.
Like many online bookmakers, BetVictor provides a live streaming service. However, unfortunately, streams are limited to horse racing only with no streams available for other sports such as football, tennis or basketball which are popular on other sites.
Horse racing fans won’t be disappointed as live streaming is available for all racing from the UK, Ireland, South Africa and the UAE.
To qualify to watch a live race you need to place a bet with a minimum stake of £1 on that particular race. For multiple bets, your total stake divided by the number of races in your bet must be equal to or greater than £1 to qualify.
Replays are also available and are free with no qualification bet required. To view a replay, click on the ‘Racing Results’ link on the left-hand side of the horse racing homepage and select the race you wish to view. All race streams are provided by ATR (AtTheRaces).
In-play betting is available on the majority of sports with the exception of horse racing and the number of in-play betting markets is impressive.
All current in-play events can be found on the in-play page accessed from the nav bar.
As expected, you’ll find hundreds of in-play markets on popular sports such as football where you can bet on things such as the next player to score, the team to receive the most throw-ins or the player to receive the most yellow cards. Other sports also have a good range of in-play markets. For example, for rugby matches, you can bet on a drop goal being scored in the next 10 minutes or the man of the match and in Volleyball matches you can bet on points totals or odd/even points per set.
Cash out allows you to take a profit or cut your losses on your bet before your bet has settled and is available on BetVictor where with cash out icon is displayed next to the corresponding market.
Cash out is available on selected markets where in-play betting is offered. For example, as in-play betting is not available on horse racing, cash out is not available. However, you will find cash out available on the majority of football and other sports bets.
You can view which of your bets are available to be cashed out and the cash out that is offered at any given time in the ‘Cash Out Zone’. Bets which can be cashed out will appear here immediately after being placed.
Cash out is available for single bets, accumulators and permutation bets for the most popular markets across a range of sports.
The BetVictor website is currently available in three languages which are English, German and Chinese.
Changing the language of the entire site can be done with the click of the mouse by simply selecting the language of your choice from the drop-down in the top right of the website.
BetVictor doesn’t have the fastest website we’ve tested but it’s not slow to the point where you will have difficulty placing your bets.
All pages seem to load fully within a couple of seconds and we had no issues loading and playing online slots and live dealer games upon testing.
There is no shortage of sports or betting markets at BetVictor with almost every sport being covered. You’ll find popular sports such as football, tennis, horse racing, darts, rugby, snooker and boxing as well as slightly less popular sports like hurling, netball, cycling and even 9-ball pool!
BetVictor also offer a range of e-sports betting where users can bet on matches for Counter Strike, League of Legends, Overwatch and more.
One attraction to BetVictor is heir #PriceItUp markets where customers can choose from a huge number of bet bundles. These are a combination of bets all in one. For example, a #PriceItUp bet may be ‘Augero to score, Man City to be winning at HT and Pogba to receive a yellow card’. Punters seem to love these bets and can either choose from pre-made #PriceItUp bets or make their own from a combination of markets and be given odds instantly.
The odds are generally competitive at BetVictor and you shouldn’t be concerned about not getting the best value as the odds are usually there or thereabouts compared to other major bookmakers.
|Available Odds Formats||Fractional/Decimal/American/Indo/Chinese.|
|Available Languages||English / German / Chinese|
|Best Odds Guaranteed||Yes|
BetVictor.com works perfectly on all devices including desktop, tablet and mobile.
The mobile website is easy to use and looks good with all of the same betting markets available.
The BetVictor mobile app is available to download for free from both Android and iOS app stores and works in the same way to the mobile website. We recommend downloading the app to ensure you receive notifications of special offers, important news and price boosts.
min 5 selections, selected leagues & markets only, min combined odds 5.0, max free bet refund £10, further t&c apply