Coral Customer service and support
|Company||LC International LimiteD|
|Phone||0800 44 00 11|
|Company||LC International LimiteD|
|Phone||0800 44 00 11|
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Coral was established in 1926 by Joe Coral who started off with the operation of betting pitches at UK racecourses. The company opened their first credit office in the West End of London in 1943 and following the merger of Coral and fellow bookmaker Ladbrokes in November 2016, they became the biggest high street bookmaker and now currently operate around 3,500 land-based betting shops in and around the UK.
The company has undergone a number of ownership changes since the early eighties and is currently owned by GVC Holdings since they acquired Ladbrokes Coral in 2018. GVC Holdings owns various other well-known betting brands such as Sportingbet, PartyPoker, Betdaq, FoxyCasino, EuroBet and Bwin.
Coral is one of the UK’s biggest betting brands and offers customers a range of betting options on sports, casino, live casino, poker, virtual sports, lotto and more. They are a favourite for many punters and matched bettors due to the number of attractive promotions such as free bet offers, extra places, money-back refunds and regular price boosts.
Being owned by the same company, Coral offers the same welcome offer as Ladbrokes which is ‘Bet £5 Get £20 in free bets. It’s a great offer to get new customers in as it only requires a small bet in order to receive £20 in free bets.
One difference between the Coral and Ladbrokes new customer offer is that no promo code is required to claim the offer at Coral. Simply register an account, deposit & bet £5 or more on sports and you’ll receive £20 in free bets.
You can place your qualifying bet on any sports market providing the odds are ½ (1.5) or greater. Once your initial bet has settled, your account will be credited with 4 x £5 free bets. You have 4 days from when your free bets are credited to your account to use them after which they will expire. You can use all of your free bets on one selection if you like or on four different bets. If you are placing them all on the same selection, you will have to add them as four separate bets as Coral only allow you to use one free bet at a time.
Just like the Ladbrokes new customer offer, this is a great offer to claim. Once you’ve claimed your free bets, there will be many more promotions and free bet offers available to use for various sporting events. Check the promotions page once logged in to see the latest offers for existing customers.
Customers of Coral can enjoy live streaming on a range of sports taking place around the world. Streaming sports on betting sites has become extremely popular as customers can watch events live and bet on various markets at the same time. Corals live streaming is available on all devices such as PC, iPhone, iPad and Android.
The number of live streams available on Coral is impressive. Each week there are close to 2,000 events available ranging from major league football matches such as La Liga, Serie A, Ligue 1 and the Dutch Eredivisie to tennis matches from tournaments around the world such as the ATP & WTA tours and other major Grand Slams. Other sports such as snooker, rugby, darts, basketball, badminton, handball, ice hockey and volleyball are also available to stream.
One of the most streamed sports on betting sites is horse racing and thankfully, Coral covers racing from the UK, Ireland, Dubai, USA and South Africa. Unlike other sports, which are completely free to stream, in order to stream horse races, you must have placed a bet of £1 or more on the race you wish to watch. This requirement also applies to streaming Greyhound races which are available to stream from Wednesday – Sunday each week.
Coral has an excellent live betting interface which is available on a number of sports taking place at any one time around the world.
All in-play events can be accessed via the ‘In-Play’ tab on the navbar and navigation to specific sports is made easy by individual icons.
Once you have selected a live event, available in-play markets are displayed via categories. For football, categories include half betting, goals, scores, team goals, #YourCall and much more. The categorisation of individual markets makes it easier to find the in-play market you’re looking for compared to some bookmakers which list all in-play markets on one page.
Many in-play betting events will display a digital representation of current events. For example, during a football match, the graphic will display which team is currently attacking, if there has been a foul or if a player is currently injured. Customers also have access to a range of in-play stats for the event such as the number of dangerous attacks in a football match, the number of shots on target, the number of yellow/red cards, the number of corners and much more. These are useful stats to have access to as they can allow you to make more informed decisions on which bets to place based on how the event is going.
Customers at Coral can take advantage of both Coral’s Cash Out and Partial Cash Out features. Cash Out gives you the option to end your bet early while your bet is in-play. With Cash Out, you are able to lock in a profit or cut your losses on your bet before your bet has settled.
For example, if you bet on Man Utd to beat Arsenal and they’re winning 1-0 with 3 minutes left to play, you may wish to cash out your bet which could return a good profit and eliminate the chances of losing your bet completely should Arsenal get a goal back. Alternatively, if Man Utd were losing 3-0 at half time and not looking likely to get back into the game, you may wish to cut your losses and cash out. It’s likely that the cash out amount will be lower than your original stake but at least you are getting something back from a bet which isn’t looking like is going to come in. One more popular use of the Cash Out feature is for accumulators. You may have placed a 5-leg ACCA with four of your legs having won and your only waiting on the last match to come in to collect a big win. At this point, you have the option to Cash Out and end your bet early which would be a good idea if you’re having second thoughts on your final selection or if you simply would like to lock in a profit regardless of the outcome.
Partial Cash Out is a feature which is offered by a few bookmakers and works similar to the regular cash out feature except you have the ability to choose how much of your bet you would like to cash out. If your team is winning, you may wish to partially cash out your bet so that you are guaranteed your stake back and leave the remainder of your bet to run for a chance of a profit.
You’ll find the cash out button at the bottom of your bet slip with your currently live bets. The cash out amount will be displayed and you simply have to click the cash out button to confirm you’d like to end your bet early. Partial cash out is available via the slider. You can cash out anything from 9% to 90% of your bet and the remainder will stay on your selection.
Cash out is available on a wide range of sports and markets such as horse racing, football, tennis, cricket, darts, snooker, basketball, boxing, volleyball and handball.
The Coral website is currently only available in English and there is no option to select another language. Coral is mainly aimed at the UK market and so the lack of language options should not be an issue for the majority of users.
We encountered no issues when accessing the Coral website on both PC and mobile devices. The site seems to load fast and smoothly on both the sportsbook section and the casino section with casino games also loading quickly without a problem.
Google doesn’t give Coral a high-speed test score for their mobile website which may indicate users with a poor internet connection may experience some delay in pages loading. However, we haven’t experienced any issues upon testing.
Coral offers betting across a wide range of sports and markets at competitive prices. You’ll find all of the available sports to bet on listed in the left sidebar for quick navigation with popular sports such as football, horse racing, boxing, darts, snooker, tennis, rugby and golf all listed along with less popular sports such as cycling, hurling, pool, table tennis and speedway. There is also a range of fun betting markets available on Coral such as betting on the next actor to play Batman, the next James Bond or who will win the Oscars. We were impressed with the number of sports available and the addition of fun and novelty bets make the betting experience a little more enjoyable.
We found Coral’s odds to be very competitive when compared to other bookmakers of a similar size and popularity. You’ll often find Coral offering top odds on odds comparison sites and the majority of users will be satisfied with the prices they are getting on average.
|Available Odds Formats||Fractional / Decimal|
|Best Odds Guaranteed||Yes|
The Coral website is perfectly optimised for all devices including desktop, tablet and mobile and users will be able to access all parts of the site no matter what device they are browsing on.
Coral also have a mobile app which is available to download for Apple & Android devices and is a great way to bet on the move with fingerprint login exclusive promotions. By downloading the Coral app, you will be able to opt-in to receive mobile notifications which can be great for hearing about price boosts, free bet offers and other news whilst on the move.
18+, Full Coral Connect Terms Apply. Ask in-store for details. Begambleaware.org
Bet £5 Get £20: 18+ Eligible UK+IRE players. Paypal & some deposit & bet types excl. Min first £5 bet within 14 days of account reg at min odds 1/2 = 4x £5 free bets. Free bets valid for 7 days, stake not returned. No cashout, restrictions + T&Cs apply