Duelz Casino Review

£100 bonus and 100 free spins

Duelz is an online casino that has a very distinctive look. The graphics make sure this website stands out from the crowd. 

It was clear from the start that Duelz is different, and this can only be a good thing. There are too many online casinos out there that are similar to others. While it can be good to look similar to your competitors, offering something different can set you apart from them. This is what Duelz has right. Its graphics are phenomenal, and they help to make this online casino one to remember. 

 

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating (average score of above)

Duelz Casino Details

Duelz Casino

£100 bonus and 100 free spins

Founded

2018

Location

Sliema, Malta

Regulation/licence

Malta Gaming Authority, The UK Gambling Commission

Total number of games

1700+

Overall Experience

If Duelz is trying to be one of the best online casinos it has a few things right. First of all, the graphics and colours set it apart from other online casinos. The good range of payment methods also makes a difference. However, Duelz still has some catching up to do in terms of customer service and bonus offers, and promotions. 

That being said, this is a good online casino. The wide variety of games makes Duelz a pleasure to visit, and most players can expect to have a great time.

Duelz Bonus Offers and Promotions

No Duelz review will really be complete without mentioning the bonuses and promotions that are available. At the time of writing (January 2022), the following bonuses were and promotions were up for grabs: 

Welcome Bonus

Every new player can get a 100% bonus of up to £100 and 100 free spins when they deposit at least £20. Players will get 20 spins a day for 5 days. 

Cashback Every Week

Every Friday, players’ accounts will be credited with 10% of their week’s deposits. 

 

Most online casinos offer more promotions than Duelz does. While the current range is quite limited, there is always hope that more promotions and bonuses will be added. 

Duelz Deposits and Withdrawals

Below, you will find details of the deposit and withdrawal methods available to all players. Please note, some players will be able to withdraw money via their mobile phones. As long as they have access to the Android or iOS app, it can be very easy to withdraw winnings. This is not something that all online casinos offer. 

Trustly

Visa casinos logo

Visa

Mastercard casinos logo

Mastercard

Paysafecard

Skrill

Neteller

Much Better

Ecopayz

PayPal casinos logo

PayPal

  • Trustly – No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £100,000. The minimum withdrawal is £20, and the maximum withdrawal is £100,000. Funds will be in the player’s account instantly.
  • Visa – 2.5% fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £14,500. The minimum withdrawal is £20, and the maximum withdrawal is £14,500. Funds will be in the player’s account within 2-4 working days.
  • Mastercard – 2.5% fee deposit transferred instantly. The minimum deposit is £20, and the maximum deposit is £14,500. The minimum withdrawal is £20, and the maximum withdrawal is £14,500.
  • Paysafecard – No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £250. The minimum withdrawal is £20, and the maximum withdrawal is £250. Funds will be in the player’s account instantly.
  • Skrill – No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is  £10,000. The minimum withdrawal is £20, and the maximum withdrawal is £10,000. Funds will be in the player’s account instantly.
  • NETELLER – No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £10,000. The Minimum withdrawal is £20, and the maximum withdrawal is £10,000. Funds will be in the player’s account instantly.
  • MuchBetter – No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £10,000. The Minimum withdrawal is £20, and the maximum withdrawal is £10,000. Funds will be in the player’s account instantly.
  • EcoPayz– No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £10,000. The minimum withdrawal is £20, and the maximum withdrawal is £10,000. Funds will be in the player’s account instantly.
  • PayPal – No fee and the deposit is transferred instantly. The minimum deposit is £20, and the maximum deposit is £10,000. The minimum withdrawal is £20,and the maximum withdrawal is £10,000. Funds will be in the player’s account instantly.

There appears to be no major issues associated with depositing and withdrawing money at all. All credit to Duelz for this. The online casino should also be credited for offering a good range of payment methods. 

Duelz Games

Duelz has a lot of games on offer to every single player. Some of the most popular games include:

  • Live casino games –  Ruby Roulette, One Blackjack, Double Ball Roulette, Mega Wheel
  • Jackpots – Wheel of Wishes, Temple of Wealth, Ozwin’s Jackpots, Mega Moolah, Immortal Romance
  • Slots – Money Cart 2, Wild Chapo, Ghost of Dead, Sakura Fortune, Golf of Fire
  • Bonus games – Cash Elevator, Tiki Fruits, Hidden Valley, Fruit Blast
  • Drops and wins – Wild West Gold, Chilli Heat, Mustang Gold, Fruit Party
  • Table games – European Blackjack Multihand. Atlantic City Blackjack, Baccarat, Scratch ‘Em
  • Instant wins – Double Salary for 1 Year, Lucky Number x8, Scratch! Platinum, Cash Pool
  • Megaways and Win Both Ways – 4 Diamond Blues, Tiki Infinity Reels, Alive!, Fruit Shop

  •  

The software providers that work with Duelz to make sure every game works well are:  NetEnt, Quickspin, Microgaming, and Play’n GO. All of these providers are known throughout the world for their great graphics and fun-to-play games. 

Duelz Casino Trust and Security

Duelz is a licensed and regulated online casino. Only the most trusted and secure online casinos are licensed and regulated. This shows every player that they can confidently deposit cash and play the games of their choice. Their funds will be kept safe thanks to the use of an encrypted connection, and all uploaded data (Such as proof of identification) is also kept safe.


Duelz also takes gaming very seriously. In fact, there is a whole section on the website about responsible gaming. Duelz knows that it is important to keep gambling fun. However, there are times when it may no longer be fun. This is where this online casino works to make sure players can protect themselves and their bank accounts. 


Players can set themselves a range of limits. These include:

  • Loss limits
  • Deposit limits
  • Wagering limits
  • Session limits

Players can also close their Duelz account, should they wish to, or opt for a period of self-exclusion. Self-exclusion lasts for at least six months, after which, players will be required to contact customer services. Only then will customer services open their account, and at their discretion.  

Time Out

Duelz also makes sure that players can take time out from the online casino, should they wish to. Time-outs last from 24 hours, and players will not be able to access their accounts during this time. This can help players to take time away from gambling. 

Duelz also has a list of helplines and charities that can help those who may have a gambling problem. The list can be found here. This just shows that Duelz cares about those who visit the online casino. 

Identification

Players will need to show some proof of identification when they wish to withdraw money. This is to make sure that they are who they say they are. Duelz takes steps to make sure that only those who are entitled to the winnings have access to them. 

Players may also be requested to show proof of income. This is to make sure that money laundering does not take place on the website. 

Duelz Casino Customer Service

The level of customer service at Duelz is very good. Players have a number of different ways to reach the customer service team. Many Duelz reviews mention that you can only access customer services if you log into your account. Unfortunately, this is the case. However, players can create an account, should they wish to, and get in touch via the email address or live chat. 

There is nothing to stop players from emailing customer services at [email protected] from their own email account. However, if they wish to partake in live chat, they will have to log in. 

FAQ section

Unfortunately, Duelz does not have an FAQ section. This is a real shame as it means that players are unlikely to find the answers that they want. This is without contacting customer services. Many people don’t like to contact customer services as it can take time to receive the answers to their questions. 

While all emails are responded to within a few days, it would be easier if there was an FAQ section. Perhaps this is something that Duelz has planned for the future. Until then, players will have to try to find the answers online. This may not be easy for everyone as the text displayed on the website is quite small. Some players may have difficulty reading it. 

As far as the FAQ section is concerned, Duelz could do a lot better. More FAQs wouldn’t just be welcomed by the players, chances are those on the customer service team would like it too. 

Conclusion

There’s no doubt about it, Duelz does have a wide range of games on offer to every player. In addition to this, the graphics that are displayed throughout the website are unique and very well made. It’s unfortunate that this website lets itself down a little when it comes to customer services. However, that aside, it is unique, and players can have a lot of fun every time they visit. 

FAQ

Yes. Duelz was founded in 2018 and has a number of licenses which should it’s legitimate. In addition to this, Duelz has a great level of security and works hard to keep every player’s data safe.

1700+ at the time of writing (January 2022).

NetEnt, Quickspin, Microgaming, and Play’n GO. These software providers are some of the best around. They ensure that Duelz looks good all day, every day.

  • Welcome Bonus – Every new player can get a 100% bonus of up to £100 and 100 free spins when they deposit at least £20. Players will get 20 spins a day for 5 days.
    Cashback Every Week
  • Every Friday, players’ accounts will be credited with 10% of their week’s deposits.

Duelz is licensed and regulated by the Malta Gaming Authority, and the UK Gambling Commission

Customer service at Duelz is good. When players are able to get in touch with the team, the standard of help is good.

  • Trustly – Minimum deposit is £20, maximum deposit is £100,000. 
  • Visa – Minimum deposit is £20, maximum deposit is £14,500.
  • Mastercard – Minimum deposit is £20, maximum deposit is £14,500.
  • Paysafecard – Minimum deposit is £20, maximum deposit is £250. 
  • Skrill – Minimum deposit is £20, maximum deposit is £10,000. 
  • NETELLER – Minimum deposit is £20, maximum deposit is £10,000. 
  • MuchBetter – Minimum deposit is £20, maximum deposit is £10,000. 
  • EcoPayz – Minimum deposit is £20, maximum deposit is £10,000. 
  • PayPal – Minimum deposit is £20, maximum deposit is £10,000. 
  • Trustly – Minimum withdrawal is £20.
  • Visa – Minimum withdrawal is £20.
  • Mastercard – Minimum withdrawal is £20.
  • Paysafecard – Minimum withdrawal is £20.
  • Skrill – Minimum withdrawal is £20.
  • NETELLER – Minimum withdrawal is £20.
  • MuchBetter – Minimum withdrawal is £20.
  • EcoPayz- Minimum withdrawal is £20.
  • PayPal – Minimum withdrawal is £20.
  • Trustly – Funds will be in the player’s account instantly.
  • Visa – Funds will be in the player’s account within 2-4 working days.
  • Mastercard – Funds will be in the player’s account within 2-4 working days.
  • Paysafecard – Funds will be in the player’s account instantly.
  • Skrill – Funds will be in the player’s account instantly.
  • NETELLER – Funds will be in the player’s account instantly.
    MuchBetter – Funds will be in the player’s account instantly.
  • EcoPayz- Funds will be in the player’s account instantly.
  • PayPal – Funds will be in the player’s account instantly.

No. However, it does offer every player a weekly reward.

Yes. There is a mobile app for both iOS and Android users. Players can quickly withdraw their winnings via the apps.