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Queenplay Review

Up To £200 + 100 Spins

There’s no doubt about it, Queenplay is one of the best online casinos out there. Initially geared towards women, this casino has it all. While the selection of games is not the biggest, Queenplay can be forgiven. This online casino is still relatively new and is, therefore, still growing. With a good range of games and a relaxed atmosphere. Queenplay is a casino that’s very inviting and a lot of fun to visit. 

Overall rating

Bonuses & Promotions

Deposit & Withdrawal Speed

Games Selection

Security & Trust

Customer Service

Overall Rating (average score of above)

Queenplay Casino

BREAKTHROUGH CASINO OF 2022
Up To £200 + 100 Spins

Founded

2020

Location

Sliema, Malta

Regulation/licence

Irish Betting License, United Kingdom Gambling Commission, Remote Gaming Regulations of Malta.

Total number of games

800+

Free vs Real-money Games

When writing this Queenplay review, it felt important to mention that there are both free and real-money games available. Free games are, as the name suggests, free to play. However, there is a limit to these games which means players should not expect to win much. While they may be lucky and win now and again, prizes are usually capped.

Real-money games, however, always have bigger prizes. There’s usually a greater chance of you winning as well. Real-money games seem to be much more readily available and a lot more fun than free games. While free games can help you to brush up on your skills, the real-money games are where the fun is.

Overall Experience

Queenplay is an attractive website that encourages players to have a lot of fun. The online atmosphere is good no matter what you’re playing, and the customer service is spot on. When it comes to cashing out winnings, players may have to wait a few days. However, the beauty of Queenplay is that players are not kept waiting for very long. 

Initially built for women, Queenplay is here for everyone to enjoy. This online casino is good, there’s no doubt about it. While the number of games is likely to improve over time, Queenplay is the ideal online casino if you want to have fun while you gamble.

Queenplay Bonus Offers and Promotions

When writing Queenplay reviews, it’s important that the bonus offer is mentioned. The offers that this online casino provides are good. While it does not offer players the biggest range of bonuses, the ones Queenplay does offer are very good. 

This online casino welcomes its new players with a Welcome package. The Welcome package is comprised of a 100% matched deposit of up to £200. New players can also enjoy being awarded 100 free spins.

New players do have to play very specific slots in order to make use of their bonus. These slots are some of the best out there so credit to Queenplay for introducing the new players this way.

Here’s how the Welcome Package works:

  • When players make their first deposit, it will be 100% matched, up to no more than £50.
  • When players make their second deposit, it will be 50% matched, up to no more than £75.
  • When players make their third deposit, it will be 50% matched, up to no more than £75.

 

New players will receive their free spins exactly 4 days after they made their initial deposit. No other deposits need to be made in order to collect the free spins. 

 

How to get free spins:

When the first deposit is made, players will receive 20 spins that can only be used on the Starburst game. 

Over the next 4 days, they will receive the following free spins:

  • Day 1: 20 free spins that can only be used on the slot game Finn and Swirly
  • Day 2: 20 free spins that can only be used on the slot game Book of Dead
  • Day 3: 20 free spins that can only be used on the slot game VIP Black
  • Day 4: 20 free spins that can only be used on the slot game Aloha!

 

As previously mentioned, these slots are some of the best out there. The mere fact that players need to play these games just shows that Queenplay knows what they’re doing. Players are very likely to visit at least one of these slots at some point in the future. This is how good they are. 

  • Regular Royal Rewards

 

Queenplay also runs other promotions such as Regular Royal Rewards. This involves players being offered bonuses throughout the year. Some of these bonuses are linked to various themes, such as Halloween. 

Please note, Queenplay’s promotions and bonuses do change from time to time.  Players may be offered free spins or even a deposit bonus. Every player will be sent the details via email. In order to win the free spins or deposit bonus, players must read the terms and conditions. Only then will they fully understand how they can make use of these rewards. 

Queenplay Deposits and Withdrawals

MethodMin. DepositMin. WithdrawalWithdrawal Time
Visa£10£10Instant to 6 days
Maestro£10£10Instant to 6 days
MasterCard£10£10Instant to 6 days
Bank Transfer£10£102 to 6 days
Sofort£10£102 to 6 days
Trustly£10£10Up to 4 days
Skrill£10£102 to 6 days
Skrill 1-tap£10£102 to 6 days
NETELLER£10£10Instant to 2 days
PayPal£10£10Instant to 2 days
ecoPayz£10£10Up to 4 days
GiroPay£10£102 to 6 days
Interac£10£102 to 6 days
paysafecard£10£10Up to 4 days
AstroPay Card£10£10Up to 4 days
MuchBetter£10£10Instant to 2 days
Euteller£10£102 to 6 days
EPS£10£102 to 6 days

 

Most players receive their money quite quickly. There may be times when a player may have to wait for 4-6 days to receive their cash. However, this is not always the case. Queenplay certainly seems to deliver players’ winnings as quickly as possible. All credit to Queenplay for this.

When it comes to withdrawing cash, most players tend to receive their money fairly quickly. There may be occasions when a player withdrawing money may have to wait up to 6 days, for example. However, this is not always the case. Again, all credit to Queenplay, they do seem to deliver players’ winnings as quickly as they can. 

  • Maximum withdrawals 

Queenplay has set a maximum withdrawal limit of £7,000 every month. Some online casinos do offer a higher monthly withdrawal limit, however. 

 

  • Withdrawing policies and regulations 

There are a few issues associated with withdrawing money using some methods. These issues are:

  • MasterCard Debit card – When using a MasterCard Debit card, players cannot withdraw money using this method. According to Queenplay, this is due to MasterCard’s regulations. Players will be paid via Skrill, PayPal, or wire transfer. However, these methods will only be used if players have used them in the past. If a player has not used these methods, Queenplay will wire transfer the cash. 

 

  • Paysafe – When using paysafe, players cannot withdraw money using this method. According to Queenplay, this is due to paysafe’s regulations. Players will be paid via Skrill, PayPal, wire transfer, or another method. However, these methods will only be used if players have used them in the past. If a player has not used these methods, Queenplay will wire transfer the cash.

 

  • Visa Debit card – When using a Visa Debit card, players cannot withdraw money using this method. According to Queenplay, this is due to Visa’s issuers and card processors. Players will be paid via Skrill, PayPal, wire transfer, or another method. However, these methods will only be used if players have used them in the past. If a player has not used these methods, Queenplay will wire transfer the cash.

 

Queenplay does not seem to have any other issues surrounding the withdrawal of winnings. Any concerns that players may have should always be directed to customer services. 

Queenplay Games

At the time of writing (January 2022) Queenplay offered 800+ games to its players. The games were offered by the following software providers:  Aristocrat, iSoftBet, Microgaming, NetEnt, NextGen Gaming, NYX Gaming Group, Play’n Go, and Pragmatic Play

These software providers are known for their high-quality, fun-to-play games that players seem to love. 

Some of the games offered on Queenplay include:

Slots

Dynamite Richies

Dynamite Riches

gonzos-quest

Gonzo’s Quest

Way of the tiger

Way of the tiger

Smugglers Cove

Smugglers Cove

Jackpot

Jackpot Fortunes​

Jackpot Fortunes

Lucky Lady

Lucky Lady

Beast of Wealth

Beast of Wealth

Eye of Horus

Eye of Horus

Table Games

Vegas Strip Blackjack​

Vegas Strip Blackjack

Classic Blackjack​

Classic Blackjack

Real Auto Roulette​

Real Auto Roulette

European Blackjack

European Blackjack

Live Casino Games

Lightning Roulette​

Lightning Roulette

Casino Holdem

Casino Holdem

Free bet Blackjack

Free bet Blackjack

American Roulette

American Roulette

 

There are many games available for all players. It’s very likely that new games will be introduced sometime in the future. For now, players can enjoy choosing from the 800+ games that are on offer.

Queenplay Trust and Security

Queenplay reviews cannot be written without mentioning the impressive level of trust and security. Queenplay takes these factors very seriously. They do this in such a way that they can ensure the safety of the players, and the site itself. 

If a player wishes to withdraw money from their account they will need to prove their identity. . Queenplay wishes to make sure that incidences of money laundering and fraud are kept to a minimum. Players will, therefore, need to provide at least one form of identification. This can include:

  • Proof of address or a bank or credit card statement that’s less than 6 months old. The statement must come from the same account as a credit or debit card that has been used to deposit money. 
  • The front and bank of a debit card that has been used to deposit money, or proof that they are the owner of the e-wallet used to deposit money.
  • A bank or utility statement that is no more than 3 months old. 
  • An identity card, passport, or driver’s license. 

 

All of this data will be secured by 128-bit SSL (Secure Socket Layer) encryption technology. This technology is used by Queenplay to ensure that sensitive data is transferred securely to Queenplay’s server. The server is protected by a firewall and offers even more security. 

 

  • Queenplay and CARE

 

Queenplay is committed to “CARE”. CARE is short for “Customers are really everything”. The customer service team is available from 8 am until midnight, 7 days a week. Players who wish to contact customer services after midnight and before 8 am will need to leave a message.

Queenplay Customer Service

Queenplay offers the best customer service possible. It does this by offering Responsible Gaming tools. 

  • Play limits

Players can set daily, weekly, or monthly play limits. These limits can help to reduce how much a player spends. 

  • Loss limits

Players can also set loss limits. Loss limits can help to reduce how much a player loses on a daily or weekly basis. 

  • Cooling off periods

In addition to the play and loss limits, players are also encouraged to make use of cooling-off periods. These periods can last from 24 hours, 1 week, 1 month, or even up to 6 weeks. Cooling-off periods are there to help to reduce spending. 

  • Self-exclusion. 

Players can also make use of Queenplay’s exclusion option. Each player can exclude themselves from Queenplay for at least 6 months. They can also welcome to exclude themselves for 1 year, 2 years, or 5 years. Should a player choose to set up a new account during this time, Queenplay will delete it. 

 

Players can also find links to GamCare, Be Gamble Aware. These links are found at the bottom of the homepage. 

With regards to contacting customer services, there is a live chat option. Live chat is apparently open from 6am to 1am, 7 days a week. However, it is also advertised as being open from 8am to midnight, which can cause some confusion. 

Conclusion

Queen Play is an online casino that’s well worth spending time on. Players can choose from a wide range of games and bonuses and promotions. Working hard to keep every player safe, this online casino puts its customers/players first. Anyone who wishes to spend time at this online casino can feel confident that they are looked after should they have a query. 

FAQ

Yes. Queenplay is a completely legitimate online casino. It is one of the many No Deposit casinos that is trustworthy and safe to use. Queenplay works hard to keep all of its players safe and to eliminate money laundering and fraud.

At the time of writing (January 2022), Queenplay had 800+ games. Queenplay may choose to add more games in the future. 

Aristocrat, iSoftBet, Microgaming, NetEnt, NextGen Gaming, NYX Gaming Group, Play’n Go, and Pragmatic Play

Queenplay offers all of its new players 100 spins and up to £200 bonus. Other promotions take place throughout the year. 

United Kingdom Gambling Commission and Remote Gaming Regulations of Malta.

Customer service at Queenplay is good. Customers can ask for assistance via email or live chat. There is a little confusion as to when the live chat is up and running, but this feature is a useful and helpful one. 

Method

Min. Deposit

Visa

£10

Maestro

£10

MasterCard

£10

Bank Transfer

£10

Sofort

£10

Trustly

£10

Skrill

£10

NETELLER

£10

PayPal

£10

ecoPayz

£10

GiroPay

£10

Interac

£10

paysafecard

£10

AstroPay Card

£10

MuchBetter

£10

Euteller

£10

EPS

£10

No maximum deposit is set, however, some payment methods may have their own.  

Method

Min. Withdrawal

Visa

£10

Maestro

£10

MasterCard

£10

Bank Transfer

£10

Sofort

£10

Trustly

£10

Skrill

£10

Skrill 1-tap

£10

NETELLER

£10

PayPal

£10

ecoPayz

£10

GiroPay

£10

Interac

£10

paysafecard

£10

AstroPay Card

£10

MuchBetter

£10

Euteller

£10

EPS

£10

If players wish to withdraw less than £10, they will need to contact customer services. 

Method

Withdrawal Time

Visa

Instant to 6 days

Maestro

Instant to 6 days

MasterCard

Instant to 6 days

Bank Transfer

2 to 6 days

Sofort

2 to 6 days

Trustly

Up to 4 days

Skrill

2 to 6 days

Skrill 1-tap

2 to 6 days

NETELLER

Instant to 2 days

PayPal

Instant to 2 days

ecoPayz

Up to 4 days

GiroPay

2 to 6 days

Interac

2 to 6 days

paysafecard

Up to 4 days

AstroPay Card

Up to 4 days

MuchBetter

Instant to 2 days

Euteller

2 to 6 days

EPS

2 to 6 days

Customers don’t usually have to wait very long to receive their winnings.

There is no VIP program, however, players are offered various promotions throughout the year. 

Yes, the mobile app is available on iPhone and iPad & Android. In addition to this, Queenplay can easily be accessed using a device, meaning players don’t necessarily need to download an app.